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Pharma Inside Sales Engine

Your inside sales
team — built,
run by us.

Field sales alone no longer wins in pharma. We build and manage the inside sales operation that reaches HCPs before the rep ever knocks — and keeps them engaged after.

68%
HCP decisions influenced pre-visit
3x
More touchpoints needed vs. 2019
42%
Avg. pipeline lift post-audit
₹12L+
Cost of one underperforming rep/yr

Two ways to work with us.

Choose the model that fits where you are right now.

Model A

Full Outsource

We become your inside sales team — completely.

  • Recruit, hire & onboard inside sales reps
  • End-to-end CRM setup and management
  • Scripting, playbooks & call cadences from scratch
  • Weekly rep coaching with call recording reviews
  • KPI dashboards — calls, connects, demos, pipeline
  • Compliance-aware (Schedule H / UCPMP)
  • Seamless handoff to your field team
  • Monthly funnel health reports
Get Started
Model B

Audit & Optimise

We go in, find what's broken, and fix it.

  • Full audit of your existing inside sales process
  • Funnel mapping — where leads stall and drop
  • Rep activity analysis — calls, connects, conversion
  • CRM data quality and pipeline accuracy review
  • Tool stack assessment — keep, add, or replace
  • Content audit — are reps equipped to sell?
  • Prioritised 90-day improvement roadmap
  • Optional: ongoing implementation support
Request an Audit

The complete
inside sales stack.

01
👥

Team Building & Training

Recruit, onboard & train pharma-specific ISRs — product knowledge, objection handling, UCPMP compliance, and digital selling. Ongoing coaching with structured feedback loops.

02
🗂️

CRM & Tech Stack

Full CRM setup (Salesforce, Zoho, Freshsales) for pharma workflows — territory mapping, HCP segmentation, SKU tracking, and Rx data integration with live pipeline dashboards.

03
📞

Cadence & Playbook Design

Cadences built by HCP type — GPs, specialists, hospital procurement, and pharmacy chains. When to call, email, WhatsApp, and escalate to field.

04
📄

Content & Collateral

UCPMP-compliant product explainers, comparison sheets, clinical summaries, and rep-ready FAQs — designed for digital sharing via WhatsApp and email.

05
🔍

Funnel Audit & Analytics

Stage-by-stage conversion analysis, rep activity benchmarking, CRM data quality review, and gap analysis. Output: a prioritised action plan.

06
📈

Reporting & Governance

Weekly rep scorecards, monthly funnel health reports, quarterly business reviews. Governance cadences so the function runs independently post-handover.

Built for pharma companies that need more.

  • Launching a new product line and need an inside sales team from day one
  • Existing inside sales or telesales team not hitting targets
  • MNC entering Tier-2 & Tier-3 Indian markets
  • Hospital/institutional sales teams needing better HCP segmentation
  • Pharma brands wanting to reduce dependence on field MR headcount

"The audit surfaced three critical gaps we'd been blind to for over a year — rep activity concentration in metro areas, a CRM data quality issue affecting our pipeline accuracy, and a cadence problem leaving mid-funnel HCPs without follow-up. The 90-day roadmap paid for itself in the first month."

— National Sales Head, Mid-size Indian Pharma Co.

Free 45-minute discovery call available. We'll review your current inside sales setup and identify your biggest leverage point — no strings attached.

Common questions.

How long does it take to set up a full inside sales team?

+

Typically 6–8 weeks from kickoff to a fully operational team — 2 weeks for recruitment and onboarding, 2 weeks for CRM setup and playbook development, 2 weeks for pilot and calibration. We can move faster for urgent launches.

Is this UCPMP and MCI guideline compliant?

+

Yes. All content, scripts, and collateral we create are reviewed for UCPMP compliance. Our trainers have pharma-specific regulatory awareness built into the onboarding curriculum.

What does the audit deliverable look like?

+

A structured report covering: funnel stage conversion benchmarking, rep activity analysis, CRM health score, tool stack assessment, and content gap analysis — followed by a prioritised 90-day roadmap with effort/impact ratings for each recommendation.

Do you work with hospital sales teams specifically?

+

Yes — we have specific playbooks for institutional/hospital sales including procurement decision-maker mapping, formulary inclusion strategies, and KOL engagement cadences.

Ready to build your
inside sales engine?

Book a free 45-minute discovery call. No pitch — just an honest look at your current setup.

Book Discovery Call View All Services
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